We want to make sure you love your new purchase, so if you’re not completely satisfied with your order or anything’s wrong, we offer a no-questions-asked full returns policy. Simply return your order to us in its original packaging within 30 days for a replacement or full refund with our 100% money back guarantee.

To return a product, please fill in our returns form. We will then email you with instructions for your return.

We will issue a full refund on receipt or exchange the item, whichever you prefer.


  • The goods must be unused
  • The goods must be in their original condition and packaging
  • Any discrepancies or damaged items need to be reported within 7 days of your order being delivered
  • The goods must be received back within 30 days from the day you received your order
  • The customer is responsible for return postage, unless the item arrived damaged
  • Unfortunately, Personalised Products are not returnable or refundable, unless they arrived damaged

Returns Form